Vacancy: Business Support Executive

We are looking for a positive and customer-focused individual to join our busy team as a Retail Conversion Specialist. You will have previous experience working in a sales environment, part- or full-time. The focus will be your ability to have conversations with customers in a confident, friendly, and professional manner. 

Your role will include 

  • Identifying existing customers of Ideal4Finance who may be eligible to convert to our retail (fixed APR rate) finance model 
  • Engaging with customers to gauge their interest and provide advice regarding the rates that may suit their business model. 
  • Follow up calls to customers to obtain required documentation and information 
  • Help customers to complete documentation when required 
  • Provide management information to the management team. 
  • Liaise with Relationship Managers. 
  • OTE £28,000 plus per year – This can be exceeded by an individual who has the drive to earn commission 

Skills and Experience 

  • Experience of working in a sales environment essential. 
  • Excellent Microsoft Office & database skills required. 
  • Ability to prioritise, work efficiently & accurately & be able to work under pressure 
  • Ability to use own initiative 
  • Ability to work in a confidential manner 

At a minimum you should have: 

  • A positive attitude and a can-do spirit 
  • Exceptional interpersonal skills, with the ability to build effective relationships and communicate with a wide range of people 
  • Flexibility and the ability to adapt to new situations 
  • Excellent communication skills, both written and verbal 
  • The ability to work independently and as part of a team  
  • A passion for providing excellent customer service 
  • The ability to identify and implement opportunities to improve the customer experience 

Full-time, Monday to Friday, 9am – 5pm. 

20 days holiday plus bank holidays 

Salary: £22,000.00 p.a 

To apply, please send your CV to