Established less than five years ago, Spa Revive in Chesterfield, Derbyshire, has quickly grown a reputation for quality products and exemplary customer service.
Owner Luke Shipstone and his team now supply luxury hot tubs, swim spas and saunas to homeowners across the UK, ranging from single people and couples to families with young or grown-up children.
The reviews for Spa Revive demonstrate clearly Luke’s commitment to meeting customers’ expectations, so when he discovered that one of those expectations was the ability to pay in instalments, he was determined to find out more.
“Within a year of operating, we noticed that more customers were asking about finance, so we decided to look into it,” explains Luke. “When we spoke to Ideal4Finance, they explained how monthly payments could make our products more accessible to many of our customers. We could see the potential straightaway.”
Since partnering with Ideal4Finance in 2021, Spa Revive has secured over £300,000 in sales made using the finance facility. “Offering finance to customers has definitely helped us to make more sales. Fixed rate finance is a particularly attractive option because customers know exactly what they will be paying and can budget accordingly,” says Luke.
With a diverse customer base, Luke and his team have to be responsive and flexible to meet a range of differing requirements, including ways to pay. “Our finance facility works really well for us. The team at Ideal4Finance are usually very quick to respond if I have any queries and I’m very happy with the service.”
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